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Responsiveness
Recently, I stopped by a parish to see a staff member. The receptionist greeted me warmly, inquired how she could be of help, contacted the staff member, and then invited me to have a seat until he was available. Then, she did something that I’ve never exprienced in all my years of visiting parish offices and rectories. She asked if I wanted something to drink! I was indeed thirsty and requested a glass of water […]